Privacy & Data

Privacy Policy 7msport — Malaysia Player Data Protection

Your personal data is a trust we take seriously. Find out exactly how 7msport collects, uses, and protects your information at all times.

Your Privacy Is Our Priority

Six core data protection principles we practise to ensure every 7msport member's information remains safe and secure at all times.

High-Level Encryption

All data transmitted between your device and 7msport's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time monitoring systems to detect any suspicious access attempts.

No Data Sales

7msport has never and will never sell, rent, or trade members' personal data to third parties for marketing purposes without your explicit consent.

Minimum Data Collection

We only collect data that is strictly necessary for platform operations and regulatory compliance. No excess data is collected simply because it is convenient to do so.

Control in Your Hands

You have the right to access, correct, or request deletion of your personal data. A clear and straightforward request process is available through our support channels.

Full Transparency

We do not hide how we handle your data. This policy is written in clear, plain language — not filled with confusing legal jargon.

Last updated: 1 January 2026 |  Malay Version

This Privacy Policy transparently explains how 7msport collect, use, store, and protect your personal data. By using our platform, you agree to the practices described in this document.

1 Policy Introduction & Scope

7msport ("we", "Platform", "company") is the data controller for personal information collected through our website, mobile app, and all related platform services. This Privacy Policy applies to all registered users and visitors of the 7msport platform.

We take our obligations under applicable data protection laws seriously and are committed to handling your personal information in a transparent, fair, and secure manner. This policy is designed to help you understand:

  • The types of personal data we collect and why
  • How we use your information to deliver the best possible service
  • Who your data may be shared with and under what circumstances
  • Your rights regarding personal data and how to exercise them
  • The security measures we take to protect your information

This Privacy Policy is written in English to ensure all members can fully understand how their data is handled by 7msport.

2 Personal Data We Collect

7msport collects personal data through several methods depending on your interaction with the platform. Below is a summary of the types of data we collect:

Data Category Example Information How Collected
Identity Full name, date of birth, MyKad/passport number Registration & KYC
Contact Email address, phone number Account registration
Financial Payment methods, transaction history Deposits & withdrawals
Technical IP address, device type, web browser Automatically during use
Usage Gaming history, preferences, and betting patterns Platform activity
Communications Customer support records and feedback Direct interactions

We not collect sensitive information such as biometric data, political opinions, or health information unless specifically required by applicable regulatory requirements.

3 How Your Personal Data Is Used

7msport uses the personal data collected for the following purposes, based on valid legal grounds:

  • Account management: Create, verify, and maintain your member account on the platform
  • Service delivery: Process deposits, withdrawals, wagering, and all platform transactions
  • KYC Verification: Meet regulatory compliance requirements and prevent fraud and money laundering
  • Platform security: Identify and prevent fraudulent activity, unauthorised access, and abuse
  • Service communications: Send important notifications regarding accounts, transactions, and platform updates
  • Customer support: Handle inquiries, complaints, and assistance requests effectively
  • Platform improvements: Analyse usage patterns to improve the overall user experience
  • Legal compliance: Fulfil statutory obligations and regulations applicable to platform operations

You may opt out of marketing communications at any time by contacting our support team. However, account and security notifications cannot be disabled as they are essential for your protection.

4 Data Sharing & Disclosure

7msport does not sell or rent your personal data to any third party. However, under certain circumstances, we may share information with the following parties:

  • Payment processors: Transaction data required to securely process your deposits and withdrawals
  • Service providers: Companies that assist us in operating the platform, such as cloud computing and analytics services — all bound by strict confidentiality agreements
  • Competent authorities: When required by law, court order, or a valid official investigation
  • Regulatory bodies: Information required for licensing and gambling regulatory compliance checks

In all data sharing instances, 7msport ensures that receiving parties are bound by confidentiality and data protection obligations equal to or stricter than our own standards.

5 Data Security & Protection Measures

7msport implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure:

  • Data encryption in transit: All communications between your device and our servers are secured by TLS 1.3 protocol with 256-bit SSL encryption
  • Data encryption at rest: Sensitive data such as financial information and identity details are stored in encrypted format in our databases
  • Internal access controls: Only staff who require access to specific data to perform their duties are permitted — based on the principle of least privilege access
  • Security monitoring: A real-time monitoring system that detects and alerts on any suspicious activity
  • Regular security audits: Independent security assessments are conducted regularly to identify and address any vulnerabilities
  • Incident response plan: Clear procedures for handling any data breaches, including notification to affected users

While no security system can guarantee absolute protection, 7msport is committed to maintaining the highest practical security standards to safeguard every member's personal data.

6 Cookies & Tracking Technologies

The 7msport platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session security, and language preferences — cannot be disabled
  • Performance cookies: Help us understand how users interact with the platform, enabling us to make targeted improvements
  • Functionality cookies: Store your preferences such as display theme and account settings to provide a more personalised experience
  • Analytics cookies: Collect aggregated and anonymised data on usage patterns for product improvement purposes

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the 7msport platform.

7 Your Personal Data Rights

As a 7msport member, you have the following rights regarding the personal data we hold:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your personal data under certain prescribed circumstances.

Right to Object

Object to the processing of your data for direct marketing or legitimate interest purposes.

Right to Data Portability

Request your data in a machine-readable format for transfer to another platform.

Right to Restriction

Request restriction of processing of your data under certain circumstances during an investigation.

To exercise any of the above rights, contact the 7msport support team via live chat or email. We will process your request within 30 business days from the date of receipt.

8 Data Retention & Storage Period

7msport retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we will retain your data for a defined period based on legal obligations:

  • Financial transaction data: Retained for a minimum of 7 years for financial and tax compliance purposes
  • KYC records and identity verification: Retained for a minimum of 5 years after account closure based on anti-money laundering requirements
  • Support communication logs: Retained for 3 years for reference and dispute resolution
  • Login and security data: Retained for 12 months for security investigation purposes if required

Once the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with our data disposal procedures.

9 International Data Transfers

In the course of platform operations, your personal data may be processed on servers located outside Malaysia. 7msport ensures all international data transfers are conducted with adequate safeguards through:

  • Standard data transfer agreements binding on the receiving party
  • Selection of service providers that comply with recognised international data protection standards
  • Risk assessment prior to any data transfer to a new jurisdiction
  • Ongoing compliance monitoring of third-party service providers

10 Child Protection

The 7msport platform is strictly for users aged 18 and above. We do not intentionally collect or process personal data of children under the age of 18.

If we find that a child's data has been collected without valid parental or guardian consent, we will immediately:

  • Close the account in question immediately
  • Permanently delete all related data from our systems
  • Return any remaining balance in the account to the original payment method

Parents or guardians who suspect their child has registered on the 7msport platform may contact us immediately for prompt action.

11 Privacy Policy Amendments

7msport reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. When we make material changes, we will:

  • Update the "Last updated" date at the top of this document
  • Display clear in-platform notifications to inform members of important changes
  • Send emails to active members when changes materially affect how we handle their data

Continued use of the 7msport platform after any amendments are published will be considered acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the 7msport team is ready to assist through the following channels:

  • Live Chat: Available 24/7 directly within the platform — the fastest way to get an immediate response
  • Privacy email: [email protected] — for more detailed requests regarding personal data
  • General support email: [email protected]
  • FAQ: Visit FAQ section us for immediate assistance

We are committed to responding to all privacy-related inquiries within 72 working hours from the date of receipt. Data deletion or data access requests will be processed within 30 business days.

Safe & Trusted

Your Data Is Safe with 7msport

Play with peace of mind — your privacy and data security are always our top priority. Join over 500,000 members who have trusted the 7msport platform.

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Bahasa Melayu